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Name: Sarah Gray
Date: 17th March 2016
Overall: 5
I first started at London Baby Swim (osterley centre) with my son Leo in January 2014 when he was just 7 weeks. He completed all of the 8 baby levels and progressed onto the advanced toddler levels and has completed the first two levels of these. In April 2016 he will be continuing onto the advanced toddler level 3. Leo looks forwards to swimming every Friday and swimming is by far his favourite activity. Seeing the progression he has made from when he first started to now is brilliant as well as the enjoyment he gets from his lessons. My youngest son Jay started when he was 11 weeks in January  2016 and has just completed his first level and in April 2016 will also be continuing onto his second level. I look forwards to seeing his progression through the levels too.  London baby swim instructors are fantastic and the lessons are very well run and structured. The office staff are fantastic too always happy to help me with whatever my question may be that I'm calling with. The facilities at London Baby Swim (osterley centre) where my sons swim are brilliant and always clean and tidy.  I would recommend London Baby Swim to any mums or dad's that are thinking of taking their baby or toddler to swim here and I am sure they will have a brilliant experience and time!

Name: Paras Gonzales

Date: 13th February 2015

Overall: 5

Purchaser feedback: I started my daughter swimming at 8 weeks of age. She is now 9 months old. She absolutely loves the lessons and gets so excited when waiting to get into the pool. Not only is it fun singing nursery rhymes, but also a life skill. It has built her confidence in the water. What am I say? She loves the water!-Thanks to Londonbabyswim! Cries when taken out of the bath and even the sea/pool on our holidays! Its worth every penny! The facilities are great and very clean. My daughter now is crawling and it doesn't bother if she crawls in the changing rooms as they are cleaned after every lesson! As for the staff, they are always friendly and Emma is a fantastic instructor that makes everyone feel welcome and most importantly safe teaching you and your child the skills needed in the water! My daughter can't get enough!

Name: Natalia C.

Date: 12th January 2015

Overall: 5

Purchaser feedback: Excellent. The purpose built swimming pool is amazing and the changing facilities are kept spotless throughout the day. We left another provider due poor facilities and lack of cleanliness when we moved to London Baby Swim. Both the teachers and the office team are a pleasure to deal with and everyone really care about their customers. In particular what impressed us the most is Ana's knowledge, expertise, dedication and willingness to help. One of our children stopped enjoying swimming after 2 terms and started being extremely difficult during the classes. Reluctantly we were considering quitting. A conversation with Ana analysing the situation and giving us clear guidelines as well as her follow ups on how to go forward made all the difference. The result is that we have now a happy child in the water, happy parents and we have enrolled her for an additional term!. We can not thank the team enough and recommend both LBS as well as reaching out for help if needed.

Name: Sophia Milton

Date: 1st November 2014

Overall: Excellent

Purchaser feedback: We really enjoyed the Photo Shoot session yesterday. I thought it was managed very professionally and ran very smoothly. Ana was brilliant with the babies and I felt completely comfortable with the whole submersion process. I was amazed that there weren't more tears after all that time under the water!

Name: C. Smith

Date: 21st October 2014

Overall: Excellent

Purchaser feedback: My daughter and I are now up to Level 4 ... and I cannot recommend LBS enough, in fact, I tell every parent who will listen. The entire team from teachers to office staff are friendly and super helpful. It is the most professionally run, clean, efficient, fantastic facility. We have had three teachers so far, and each of them has been brilliant. Our current teacher, Emma, is wonderful, M really responds to her style. Emma makes the lessons a fun and enjoyable activity for us, but most importantly the focus is on learning pool safety. It is the highlight of our week. *thank you*

Name: Annette Thorp

Date: 2nd July 2014

Overall: 5

Purchaser feedback: Fantastic service. Love the instructor, she is great with the babies, patient and professional at all times. Facilities are kept at a high standard. Thoroughly enjoyed all 10 lessons. If you are looking for lessons for your baby/toddler/child I highly recommend London Baby Swim.

Name: Nicki Finnigan

Date: 28th October 2013

Overall: 5

Purchaser feedback: I started a course with my 8 week old baby and we are loving it. The instructor is so attentive and fills us all with confidence as I think the parents are probably more scared than the babies most of the time! We have had 3 lessons so far and Connor gets more confident every week. I have a 12 year old son and wish I had been able to do this with him - I would recommend this to all new parents, not just for the baby and their safety around water, but it's also a lovely bonding experience.

Name: Richard Buckley

Date: 17th October 2013

Overall: 5

Purchaser feedback: Monday was my first time at class and I totally enjoyed it, as did he. The teacher was very, very good, and engaged with all the parents and infants. I couldn't get Jack into the spring term earlier this year and we were out of London for July and August. On Monday he was laughing, splashing and kicking in the pool. He had a great time, and consequently so did I. As far as I am concerned London Baby Swim is money well spent.

Name: Claudia Wellmann

Date: 24th June 2013

Overall: Excellent

Purchaser feedback: Thanks once again for your help and all the fun hours swimming we had with you and your lovely staff - particularly Toni who has been an absolute star in our make-up lessons! Unfortunately, we won't be able to join you again next term as we are moving away to Reading, but I'll certainly recommend you to friends and family. The service from your office with regards to enquiries and make-up lessons as been outstanding and is a really asset to London Baby Swim. You and Stephanie have always been so helpful. Kind regards as always, Claudia

Name: Elsa Lacladere

Date: 25th March 2013

Overall: 5

Purchaser feedback: Ana suggested an extra lesson when my daughter screamed throughout a few lessons. The extra lesson was a fantastic way of making things fun without the pressure of following the usual lesson exercises. Since this lesson my daughter has been much better and we haven't had any further melt downs!

Name: Emma Godwin and Lix

Date: 25th March 2013

Overall: 5

Purchaser feedback: We've been coming to Babyswim since Lix was about 12 weeks old and have just completed all 7 Levels. We drive all the way from North London and it is very much worth it. Lix is confident in the water, and has been a delight on holidays, wanting to jump in the pool before we've even seen our room, and to spend much of the day playing in the water. The classes have been great and very well run. We've had a few tutors but our current one Emma Berry, is a delight, Lix loves her and she's very in tune with the children and in control of the whole class too. She comes across and a very experienced and confident swim instructor. We left the photo shoot until Lix was a bit older and had become very clingy to Mum, making it difficult so we didn't get to take her shots on the day. Ana, the owner, has taken the time out to give her several one to one sessions to get her more familiar with Ana, who does the photo shoot and to check that there is not some confidence in the water issues, which there isn't. It has been refreshing to experience a business that has this level of care and attention. Last but not least, the facilities are great, it's a clean, warm private pool, with well built changing facilities. I would not have enjoyed the experience at a local pool and we've managed to get there and in the water through two very cold winters. Lix now talks about 'swimclub' at home and looks forward to her sessions. We will be attending the advanced toddler courses and my little baby is finally beginning to wriggle and kick like a dolphin when in the water.

Name: Parent of twins learning at LBS

Date: 7th March 2013

Overall: Excellent

Purchaser feedback: Excellent facilities. Excellent tuition. Excellent service. Have already booked the next set of classes! If there are problems in attending (medical, sniffles, etc) Ana & her team bend over backwards to help and accommodate. Highly recommend LBS and this from some one who NEVER posts or reviews online!

Name: Ivan Taffin de Tilques

Date: 4th March 2013

Overall: Excellent

Purchaser feedback: Dear LBS, i just wanted you to know that i, my wife and our little daughter are very pleased with your lessons especially since joining Ana's classes. At the beginning Charlotte did not seem to enjoyed swimming but one special lesson with Ana changed everything. Let's not forget the excellent and proactive customer service provided by Stephanie. Congratulations to you as well! A well deserved 4.5

Name: Valerie Haji

Date: 2nd March 2013

Overall: 5

Purchaser feedback: Toni is fantastic! My son absolutely adores her and she is so good with all the children and parents. She concentrates on everyone and makes sure that we all feel part of the class.

Name: Paras Gonzales

Date: 13th February 2015

Overall: 5

Purchaser feedback: I started my daughter swimming at 8 weeks of age. She is now 9 months old. She absolutely loves the lessons and gets so excited when waiting to get into the pool. Not only is it fun singing nursery rhymes, but also a life skill. It has built her confidence in the water. What am I say? She loves the water!-Thanks to Londonbabyswim! Cries when taken out of the bath and even the sea/pool on our holidays! Its worth every penny! The facilities are great and very clean. My daughter now is crawling and it doesn't bother if she crawls in the changing rooms as they are cleaned after every lesson! As for the staff, they are always friendly and Emma is a fantastic instructor that makes everyone feel welcome and most importantly safe teaching you and your child the skills needed in the water! My daughter can't get enough!

Name: Cathy Johnson

Date: 20th September 2012

Overall: Excellent

Purchaser feedback: Jamie started swimming with you when he was a few months old and we are just finishing an advanced toddler course, which will be our last because he is 4 years old and starting school! We have had so much fun and learnt valuable water confidence and swimming techniques. And met nice people! I am a reluctant swimmer, so our lessons have been really important for Jamie. Thank you so much to Ana and Toni for all their expertise over the years and kindness & best wishes for the future.

Name: Kate Dean

Date: 10th September 2012

Overall: Excellent

Purchaser feedback: Just wanted to say a big thank you for the CD of Gabriel's photo shoot. The pictures are so lovely and will be very special to look back upon when Gabriel is older. Also a big thank you to Ana for her professionalism, kindness and gentle way with Gabriel on the shoot. I am in no doubt that that is the reason the pictures turned out so well. Very best wishes to you all.

Name: Hannah Byrne

Date: 20th July 2012

Overall: Execellent

Purchaser feedback: I wanted to say a huge thank you to all at London Baby Swim for the support you’ve given my daughter and I during our Level 1 lessons. Emily didn’t take to the water straight away so the sessions could be quite stressful; but the support given during and after classes to ensure Emily had a positive experience was amazing and beyond anything I’d expected. I’m thrilled to report that Emily had a great time in our local swimming pool this week, she was relaxed the whole time and we even had some smiles! I’m really excited about starting our level 2 classes in the autumn so thank you again for all that you’ve done to get us off to a great start.

Name: Sarah Sserwanga

Date: 11th July 2012

Overall: Excellent

Purchaser feedback: Simon started swimming with London baby swim last term and he absolutely loved the classes.He settled in really well,his confidence is increased and we are so pleased with the progress.He is looking forward to the next level and I would recommend you to all my friends.

Name: Andzelika Rojek

Date: 10th July 2012

Overall: Excellent

Purchaser feedback: If you are a parent that is considering the swimming lessons for your baby, please be assured, Osterley, is the place you want to take your child! Not only for a great pool and facilities but most of all because of an extremely skilled and professional team there. Honestly I cannot praise them well enough. My baby boy Alex and I have just finished level 1 and had a first lesson of level 2. We are very happy and proud of the progress that we have made so far, especially because the begging was pretty difficult. Every child is different and sometimes the reaction to a new environment may surprise you, therefore you want to make sure that the people there are 100% supportive and knowledgeable when unexpected happens. My son is nearly 15 months now. He is a very brave and happy boy. I was astonished to see him crying throughout the first lesson. All tricks in the book failed. That caught me off guard completely. Next time I was prepared, took new toys and gadgets but he started to cry hysterically from the corridor and did not stop for over an hour until exhausted went to sleep. Need to mention here that he loves the bath time, water and strangers. In my mind that should have ticked all the good boxes. Straight away I was offered one-on-one late afternoon lessons, to investigate where the problem lies. It took few of them for Alex to overcome whatever that was, but during this extra sessions I could not imagine a better person to go through this tough period than Anna. She was more than brilliant. There is no intimidation in mind, they let you be ready with any exercise. You can progress whenever you and your child is ready. Even though most of the babies had their first submersions from the second lesson in level 1, but we waited till level 2. I am very proud of that and it went great. The instructor waited for all kids to leave the pool to make sure that Alex and I had a full attention to make this step. This is what I really like about the teachers there, they explain exactly what to do and how to do it while being just next to you to, making sure that your baby is 100% safe and you are confident to take that new step. This is a very important. I highly recommend this for all the good reasons.

Name:

Date: 19th January 2012

Overall: Excellent

Purchaser feedback: My daughter and I have been swimming with London baby swim from level 1. We are now doing level 5 and are still thoroughly enjoy the lessons. Summer loves coming swimming and I have seen her confidence grow with each term. Her balance and coordination have also improved and the interaction with other babies is very beneficial. I highly recommend London Baby Swim.

Name: Tania Sena

Date: 13th October 2011

Overall: Excellent

Purchaser feedback: Dear LBS, Just wanted to tell you how good you are and how much we miss you at Dulwich. Just had first lesson with another outfit in a public pool and OMG what a difference!! There is no comparison at all. Your instructors are so clear and demonstrate everything, safety is paramount and technique comes later, pools are small and warm, changing facilities are catered for mums and bubs. Absolutely amazing and we had no idea how different it would be elsewhere. Wish I had a pool you could loan as we certainly miss your presence from Dulwich.

Name: Julie Wasdell

Date: 21st July 2011

Overall: Excellent

Purchaser feedback: Hi Phil, just a quick note to say thanks for the pictures. They do look great, everybody loves them. Worth the trip to Osterley!

Name:

Date: 17th May 2011

Overall: Excellent

Purchaser feedback: My daughter and I have been swimming with London baby swim from level 1. We are now doing level 5 and are still thoroughly enjoy the lessons. Summer loves coming swimming and I have seen her confidence grow with each term. Her balance and coordination have also improved and the interaction with other babies is very beneficial. I highly recommend London Baby Swim.

Name: Stephen Laughton

Date: 19th January 2012

Overall: Excellent

Purchaser feedback: I just wanted to say that we are really happy with the swimming classes....Jessica absolutely loves them....Every weekend she asks when she's going to "swim, swim" and on Sunday mornings, can’t wait to put on her shoes ready to go. Last week running around for 2 hours beforehand waving a swim nappy in the air announcing that she was ready to go! Keep up the good work, we really love it! Thanks

Name: Laila Dolle

Date: 15th February 2011

Overall: Excellent

Purchaser feedback: My daughter and I used to attend another baby swimming course and although the teachers where great, the facilities were nowhere near as good as the facilities at London baby swim. I finally discovered this fantastic school and it has transformed our experience in the water: Instead of cramped wet changing facilities, I discovered a great space for babies, the room is lined with mats, and there is anti-slip foam on the floor and even a park so baby stays dry while you change. In the previous school, my daughter used to cry because the water and air temperature was to be too cold for her. Now she can't wait to get in the water and I am still amazed at the transformation! Also, I don't get stressed about parking as it is right in front of the pool. Last but not least, the school did their best to accommodate me, replace missed lessons (which previous school didn't do) and even managed to find back to back lessons so that I can take both my son and daughter swimming on the same day at the same pool (which again , the other school didn't do). I can't recommend London Baby Swim enough.

Name: Sonya Vine

Date: 15th December 2010

Overall: Excellent

Purchaser feedback: I'm the mother of Dora and I just wanted to say thank you for a great Course 1. I know that Dora has really enjoyed it and grown in confidence in the water so it's been really valuable. You are a great teacher and we've always looked forward to our Friday sessions with you. Unfortunately we won't be able to make it next term due to timings but we may be back in the Summer Term. Many thanks again and have a very happy Christmas! Thanks very much!

Name: Louisa Hill

Date: 7th December 2010

Overall: Excellent

Purchaser feedback: I cannot praise the instructors, location and amenities enough. Bella has nearly completed her level 1 and is already booked for level 2. I wish I had taken my six year old to swimming lessons when she was a baby as she built a fear over the years. Swimming for the babies is natural and your instructors gave me the confidence to do the submersions and Bella is so confident for it. We will be going through all the levels you offer as definitely worth every penny spent. Keep up the good work and a big pat on the back for all the team! :)

Name: Sanette Monginho

Date: 15th October 2010

Overall: Excellent

Purchaser feedback: Thank you Ana and Sabina for a lovely experience at London Baby Swim. My son has now completed level 1 & 2. You both have such love for your careers and the babies. I looked forward each week to our lesson, as it was not just teaching my son how to swim but was a great for bonding too. I also really liked the improvements made to your facilities during the summer. I would highly recommend your swimming school to anybody who wants to ensure that their kids enjoy and are confident in water.

Name: Sarah Hunt

Date: 15th October 2010

Overall: Excellent

Purchaser feedback: I just want to say 2 'thank yous': 1. For my Monday Level 1 at 1:30pm classes with Izzy that have just finished; swimming is by far the best Baby class that I've attended: I feel like I'm doing something important and beneficial for Izzy's future - and it's fun! Brilliant teaching skills that were clear and made me feel confident. 2. for putting me on the waiting list and getting me on to the Friday Level 2 1:30pm course; while we would have loved to have continued with the same teacher - I'm really looking forward to level 2. Thank you for all your help and accommodating Izzy and I - it's hugely appreciated.

Name: Fran McLoughlin

Date: 6th August 2010

Overall: Excellent

Purchaser feedback: We love our swimming lessons! Charlotte has been attending since 11 weeks old and adores being in the water. I just wanted to say what a huge difference the new changing room makes to my experience. Since C. started walking I had been finding it quite stressful trying to keep her safe on the hard floors in the changing areas, but the new room with the lovely padded floor and the playpen really means I can relax too instead of worrying about her falling over. Good luck with the new sites!

Name: Kinga Kosterska

Date: 1st April 2010

Overall: Excellent

Purchaser feedback: I just wanted to thank you for the wonderful swimming lessons. I think you'll agree that Feliks enjoyed them tremendously! He obviously loves the water, but what we've gained is the confidence to let him play and encourage him to swim. With best wishes.

Name: Gaby Brodie

Date: 23rd February 2010

Overall: Excellent

Purchaser feedback: I am currently on your level one course with my nearly 6 month old and I would like to book level 2 as I love our swimming lessons. By the way I think your teacher is fantastic, I have four children and have done various swim courses over the years and am really pleased with your course!

Name: Charles Gauder

Date: 28th September 2009

Overall: Excellent

Purchaser feedback: We've just completed Toddler Level 1 and have got to say that it is the best thing we could have done. Nathaniel loved it and now really enjoys being in water. He even tries to swim when he's having a bath! Not bad for a 6 month old. For me, it has been the highlight of my week and really allowed me to spend some quality time with Nate doing something that he really loved. Ana is a fantastic instructor and has an obvious connection with the babies and children in her care. At no time did you feel out of your depth or not in control, which gave me the confidence to try things with Nate that I wouldn't have dreamed of before the course. Can't wait to start Toddler level 2.

Name: Monica Sahota

Date: 4th September 2009

Overall: Excellent

Purchaser feedback: Arjun and I have really enjoyed swimming classes with Ana. Arjun has become really confident in the water which is great for both of us (since I am not as brave). Ana is great with children which has really helped Arjun excel being underwater. We are now looking forward to the Toddler Level 3 classes in October. Thanks a lot, Ana.

Name: Ali and Charlie Fisher

Date: 12th August 2009

Overall: Excellent

Purchaser feedback: Charlie and I are just trying to enrol for Baby Level 4. We have been doing Ana's swimming classes ever since we were counting Charlie's age in weeks rather than months. As a result of Ana's classes, Charlie loves the water and seems super confident and happy in it at 13 months. Ana achieves a lovely balance of stretching the babies to develop quickly in the water whilst ensuring they are enjoying themselves and having fun. I would never have thought to be encouraging Charlie to jump into the pool before his first birthday but he did it and loved every second. Thank you, Ana!

Name:
Date: 9th June 2009
Overall: Excellent
Purchaser feedback: Alfie and I have really enjoyed the classes. The focus that Ana makes on ensuring that the children are learning how to swim for themselves and not be afraid in the water is fantastic. I am sure Alfie will be much more confident and able in the water as a child due to this approach. It’s been money well spent. Ana is always very keen to accommodate us when we have been unable to attend a class, by slotting us into another and this has been greatly appreciated. The added bonus of being able to have beautiful photographs taken of the babies swimming has been great too.